Signage Specialist

Image360 - Plymouth, a growing and dynamic signage and experiential graphics company seeks motivated, personable and knowledgeable Signage Specialist with prior experience in the sign industry to manage existing active account opportunities as well as develop new account relationships. 

Job Description

This position is responsible for engaging with existing and new customer accounts, and providing expert advice and solutions with a view toward providing an outstanding client experience.  The Sign Specialist manages several forms of client communication to uncover needs, provide solutions and lead the sales process through completion. 

Job responsibilities

• Evaluate clients’ needs and develop solutions based on those needs, generating estimates and seeing projects through to completion in collaboration with the graphics, production and installation departments.
• Quality assurance and client service of outgoing jobs
• Ability to be a conduit between our operations team and clients in order to ensure strong client service, timeliness and quality.
• Oversee in-house front counter sales
• Systematic estimate management and follow up
• Maintain client contact information in an organized and presentable method

Qualifications / Skills:

• At least 2 years of sign company experience
• Proficiency in Microsoft Office Suite
• Professional, upbeat, and outgoing with excellent people skills
• Detail-oriented, dependable, and self-motivated
• Positive outlook, goal-oriented, and reliable
• Clean driving record with dependable vehicle and valid driver’s license
• Expertise in Internet search
• Strong communication skills, both written and verbal
• Keen multi-tasking abilities
• Self-motivated and team player
• Ability to continue and build professional relationships with diverse customer/prospect base
• Knowledge of sign industry substrates, media, products a plus but not necessary

Successful Candidates will have experience in the some of following areas:

• Previous experience in the sign / graphic industry.
• Knowledge of sign / graphic industry substrates, media, and products.
• Design software applications:
  • Adobe InDesign – current version
  • Adobe Illustrator – current version
  • Adobe Photoshop – current version
  • Adobe Acrobat Professional – current version 
  • FlexiSign – current version
• THIS IS NOT A GRAPHIC DESIGNER POSITION

About the Opportunity

• M-F, business to business accounts
• Introductory and ongoing training provided
• Team environment
• Benefits package including paid vacation and insurance
• Bonus incentive package
• Compensation commensurate with experience level