Account Coordinator

Plymouth, MI

Full Time

Alliance Franchise Brands

Entry Level

The Account Coordinator plays a supporting role in client project management, scheduling, and administrative operations. This position ensures that day-to-day activities run efficiently and that our account team can stay focused on delivering exceptional service and driving core business KPIs.

Key Responsibilities:

Answer incoming phone calls and route messages promptly to the appropriate team members
Greet and assist visitors, clients, and delivery personnel at the front door
Manage orders for vended products and office supplies, including tracking inventory and coordinating vendor deliveries
Schedule installation and delivery appointments, communicating directly with clients, internal production, and external vendors to confirm timelines
Maintain and update installation, delivery, and project calendars
Follow up with clients to confirm proof approvals, installation readiness
Assist with internal meeting scheduling for production handoffs and project milestones
Track permit and inspection appointments (if applicable to projects)

Skills & Qualifications:

1-3 years of administrative, scheduling, or customer service experience preferred
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to manage multiple priorities and thrive in a fast-paced environment
Proficiency in Microsoft Office
Positive, team-oriented attitude with a knack for problem-solving

Why Join Us?

Be part of a creative, collaborative, and growing company
Opportunity to learn the ins and outs of the branded environments and signage industry
Work with a supportive leadership team that values initiative and new ideas
Competitive salary and benefits package

About Us:
At Image360 we create high-impact branded environments and signage solutions that inspire and connect. Our collaborative, fast-paced team works with customers to bring their brand stories to life through custom graphics, signage, and experiential spaces.
We’re looking for a highly organized, proactive Account Coordinator to support our account management team and keep our project operations running smoothly. If you thrive on being the go-to person to make things happen and enjoy a dynamic work environment, this role is for you.

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Account Coordinator

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